1. Introduction
Unbound Mind, LLC ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit unboundmind.ai or engage with our Services.
2. Information We Collect
We may collect:
- Contact information you provide directly, such as your name, email address, phone number, and company, when you fill out a form, book a call, or reach out to us
- Payment information processed securely through our third-party payment processor (we do not store full payment card details on our systems)
- Usage information collected automatically, such as pages visited, browser type, and general location, through analytics tools like Google Analytics
- Communications you send us, including emails and messages
- Notes, summaries, and recordings generated by AI meeting note-taking tools during Zoom calls, other video calls, phone calls, and in-person meetings
3. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide our Services
- Send you information about our Services, including marketing and outreach emails
- Process payments and manage client relationships
- Improve our website and Services
- Comply with legal obligations
4. AI Meeting Notes and Client Profiles
We use AI-powered meeting note-taking tools during Zoom calls, other video calls, phone calls, and in-person meetings. These tools may listen to, transcribe, and summarize conversations so we can capture accurate notes and follow up effectively.
Arizona is a single-party consent state for recording conversations, meaning our own participation in a call or meeting is sufficient consent under Arizona law. That said, you're always welcome to ask at any time not to be recorded, or to have recording or note-taking tools paused, and we'll accommodate that request.
We use this information, along with other interactions you have with us, to build a profile for each client. This helps us understand your needs, history, and preferences so we can serve you better over time.
5. Email Communications
If you receive marketing or outreach emails from us, you can unsubscribe at any time using the link provided in the email, or by contacting us directly at hello@unboundmind.ai.
6. Cookies and Analytics
Our website uses cookies and similar technologies, including Google Analytics, to understand how visitors use our site. You can control cookies through your browser settings.
7. How We Share Your Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate our business (such as payment processors, email platforms, and scheduling tools), under obligations to protect your information
- Legal authorities, if required by law or to protect our rights
8. Data Security
We take reasonable steps to protect your information, but no method of transmission or storage is 100% secure.
9. Sensitive Information and Professional Confidentiality
Some of our clients work in professions bound by strict confidentiality requirements, such as healthcare (HIPAA) and legal practice (attorney-client privilege). For these clients, we carefully omit or redact sensitive and privileged information from our systems, notes, and recordings.
We take the confidentiality of this information as seriously as our clients do, and we hold our own practices to the same high standard they are required to uphold.
10. Your Choices and Rights
You may request to access, correct, or delete the personal information we hold about you by contacting us at hello@unboundmind.ai. Depending on where you live, you may have additional rights under applicable privacy laws.
11. Children's Privacy
Our website and Services are not directed to individuals under 18. We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page reflects the most recent changes.
13. Contact Us
If you have questions about this Privacy Policy, contact us at hello@unboundmind.ai.